Help & Support

Need help with mAImate? Start here.

Contact

Email us at info@maimate.app. We typically respond within 1–2 business days.

Getting started

• Download the app from the App Store or Google Play when your invite is available.
• Sign in with email, Google, or Apple.
• Connect your calendar from Tools → Connections when you want timing context.

Account & privacy

• Privacy Policy – how we process your data (GDPR).
• Terms of Service – usage terms.
• Delete account and data from the app: Settings → Privacy & data.

Common issues

• Sign-in fails: Ensure you use the same method you registered with. Check network connection and try again.
• Calendar not syncing: Reconnect Google Calendar in Settings and grant calendar permissions.
• AI not responding: Sign in and check that you have an active network connection.

Early access / waitlist

Join the waitlist on maimate.app. We notify you by email when your slot opens.

Company

mAImate Oy, Business ID 3579184-2, Huhtimäenkatu 5, 33100 Tampere, Finland.